- My View
The list of Approvers on a Change Request doesn't distinguish between Directors and CAB approvers, we don't know what group the approver is in.
Is there a way to include the group that the approvers are in?
You can add the group column in the list by editing the list layout of the Approvers list.
Yes, it's the related list called Approvers that displays the approvals on the Change Request form. Just right-click somewhere on the header within this list and then choose configure, list layout. You'll get a similiar slushbucket as for selecting related lists but it will show the available and selected fields from the approval record.
Ok, So as admin, I went to the Related Lists section and typed Appr in the Name, and it returned a list called Approval Rules...i don't think this is the list I'm looking for because its from the 'Approval Engine' package and not Change Management. Am I on the right track??
Thanks for your help/patience.