2 Replies · Latest reply on Dec 9, 2017 4:56 AM by user_316

    MultiSSO/ADFS - prompting users for credentials.

      Hi All,

       

      We are using AD with SSO.

      The Single sign-on script is MultiSSO_SAML2_Update1

      What could cause some users to be prompted to enter their ID/PW more than once in the life of the token?

      Some users are being prompted by ADFS each time.

      Our ADFS admin says it has nothing to do with ADFS and that everything is controlled by SNOW.

      Anyone else experience this behavior with their SSO?