3 Replies · Latest reply on Dec 11, 2017 1:31 PM by Tonya Antle

    CMDB Recurring Expenses in Server Segment

      I am attempting to rollup the Server Segment to the Business Service Segment in the ITFM/Cost Model that I created.


      I created the cmdb_ci_server entries and created a child/parent relationship where cmdb_ci_service is the Parent

      I also created (manually) a recurring expense for the cost of the CPU which is $100 a month

      I created a Relationship Path from cmdb_ci_server to cmdb_ci_service


      I cannot figure out why the expense line is not appearing in the cost model - in the Server segment.

      I ran the job "Process Last Month CI Costs"


      Any help is appreciated!