- My View
We just recently activated the Follow feature in our sub-prod instances. During testing, we discovered that an ESS user has access to Work Notes when they follow a record. They are able to view and add work notes to the record, even though they don't have access to Work Notes through other methods (viewing the form, for example).
Is that the intended behavior?
Bump. Does anyone who uses Follow see this same behavior for ESS users?
We discovered permissions for ESS users were actually allowing them to view/update work notes (oops). We have since corrected that and now Follow is working as expected for ESS users.