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How to get notification( to ci owner) when Default Support group is deactivated in CMDB CI?
I have 'Default Support group' field in CmDB record ( refering to groups table)
CI Data owner field is in cmdb CI table.
When ever group is deactivated CI Data owner need to get the notification ...
any one have idea please share..
Thanks in advance..
Create a BR on the Group table. Whenever the group is inactive, write a query on CMDB table and get all the CIs that contains the Default Support group as the deactivated group and trigger a notification using event.