- My View
I don't see any topics for showback statements which makes me think that not many people are using them.
Anyone know if the Showback Statements pull their data from the "Service Charge Lines"?
Why would my service charge lines exist and have dollar amounts, but the showback stataement has all $0 amounts. Any ideas how to debug or fix this?
Showback statement will display $0 amount if there are no charge lines for selected fiscal period. If you are generating show back statement for a fiscal period, then verify that there are charge lines for the selected fiscal period.
I would be help you if you provide more details about your setup of Showback Statement Definition.
Thank you Yogesh.
Here are my service charge lines. They are by Company, by Business Service.
I want a showback statement for each client so I chose "core_company" for the reporting entity.
Statement line definition is "drilldown by client"
Statement items are also by Client. The "business Service" dropdown on this screen doesn't appear to do anything.
And then for the cost model breakdowns I have each Business Service.
The Cost Model Breakdown is where I'm actually filtering for the Business Service by name.