1 Reply · Latest reply on Dec 15, 2017 1:04 PM by Sean Witt

    How to add Worker Portal to Service Now Mobile application?

      I like the Workers Portal in Jakarta. How do I enable it to view and log time in Service Now Mobile application?

        • Re: How to add Worker Portal to Service Now Mobile application?
          Sean Witt

          Srujith,

          You should find what you need from the Application Navigator by going to System Mobile UI > Navigator Apps. That list is the Application Menus that show up in the mobile application.

           

          The docs site has pretty good instructions for what to do from there (see details here Configure the mobile application navigator), but the short version is that you will want to create a new module here to get to Worker Portal, and either contain it inside of one of the existing Application Menus, or else create a new application to contain it.

           

          Once you do that, the path you want for the worker portal is /tcp (unless you have configured a different URL suffix for it). So your module will look something like the image below, and will be accessible from the App Navigator in the mobile app:

           

          Mobile_app.PNG

          Sean Witt
          Engagement Manager
          CareWorks Tech