0 Replies · Latest reply on Dec 20, 2017 12:15 PM by HaoWen Yang

    Before Jakarta upgrade, the search function in Self-service view  was having the ability to search closed incidents for Non ITIL users but now we could not be able to search in the portal ?

      Before Jakarta upgrade, the search function in Self-service view  was having the ability to search closed incidents for Non ITIL users but now we could not be able to search in the portal ?