2 Replies · Latest reply on Dec 20, 2017 6:29 PM by Michael Fry

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      We have an inbound email action where we have stated in the When to run tab the following under the condition:

      email.to.toLowerCase().indexOf("apcustomerservice@scripps.com") >= 0

       

      We added another condition to this and it is not creating an incident for the new condition added in the WHEN TO RUN tab.  What is wrong?

      email.to.toLowerCase().indexOf("apcustomerservice@scripps.com") >= 0 || email.to.toLowerCase().indexOf("fsap@scripps.com") >= 0