2 Replies · Latest reply on Dec 21, 2017 1:00 PM by lakshmanosu

    Created template "Service Desk - Client" and is not working when creating articles using template

      I have created Template called "Service Desk - Client"  and when I am creating new article by using the template it should bring me image that I have added in the text.

       

      Below is the image of how it looks when using template.

      the code that I have added is

      <p><img style="align: baseline;" title="" src="https://instance/sys_attachment.do?sys_id=27d875424f5e8f0410fbb47f0210c739" alt="" align="baseline" border="0" hspace="-1" vspace="0" /></p>

      Can you please let me know what the issue is?

       

      Thanks

      Lakshman