1 Reply · Latest reply on Dec 28, 2017 11:32 AM by Vikram Shukla

    ServiceNow Admin

      We at Creative Systems and Consulting have an opportunity for ServiceNow Administrator in McLean, VA. Please send your updated resume with the best time and number to reach if interested!

      Role: ServiceNow Administrator
      Duration: Full-time/Permanent
      Location: McLean, VA

      Overview
      Creative Systems and Consulting LLC is a leading provider of IT management consulting services and cloud solutions to Federal agencies. Our project teams work with federal agencies to quickly solve mission-critical problems by identifying, designing, and implementing technology enabled solutions to improve their strategies and operations.

      ServiceNow Administrator will work with a team to manage the configuration, implementation and maintenance of a ServiceNow system in a fast paced agile project environment.

      Responsibilities

      Perform day to day support, administration and maintenance of the ServiceNow platform
      Work closely with the ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams
      Develop, configure and improve core and custom applications
      Work directly with end users to resolve support issues within ServiceNow
      Monitor health, usage, and overall compliance of ServiceNow
      Develop systems integrations and process automation
      Perform installation and testing of ServiceNow updates and new releases
      Develop clear and concise technical and process documentation

      Qualifications
      3+ years of ServiceNow administration experience required
      ServiceNow System Administrator certification required.
      Bachelor’s Degree in Computer Science, Information Systems, or related field
      Experience working with Agile Project Teams

       

      Vikram Shukla,

      Technical Recruiter

      703-880-6768

      Vikram.shukla@creativesyscon.com

       

      Angel Shu,

      Technical Recruiter

      703.689.0041  

      angel.shu@creativesyscon.com