5 Replies · Latest reply on Jan 9, 2018 3:58 PM by Kar Meng Chook

    Windows discovery fails with known good account

      Troubleshooting discovery on a specific Windows server. The server is in the same domain as other servers which are discoverable. The discovery account is verified to work on other systems and also works on the problem server to:

      • login with Remote Desktop
      • run remote WMI queries, like "wmic /node:10.10.10.10 bios get serialnumber"
      • run remote PowerShell commands, like "gwmi win32_computersystem -computername 10.10.10.10"

       

      But, it does not work for discovery against this particular host. The discovery log warning is: Failed to access target system. Please check credentials and firewall settings on the target

      system to ensure accessibility: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

      In the ECC input, I can see all of the Windows credentials tried and failed.

       

      What else is required for Windows discovery?