2 Replies · Latest reply on Jan 3, 2018 2:14 PM by confuciusdragon

    Sp_Admin unable to create Carousel Slides for Service Portal

      Our Service Portal Admin is not able to create carousel slides in the Carousel widget instance.


      He is attempting to follow this guide: Add slides to the carousel widget , but gets stuck on step 2 as he cannot see the instance of the widget to access it. If he goes in through Widget Instances, he can get to the carousel instance, but does not have the option to create a new slide.


      I have attempted to adjust the ACL for this, but it seems it's relying on the sys_metadata table, and I haven't found any piece that requires the "sp_admin" role.


      We are currently on Jakarta.


      What needs to be adjusted to allow the sp_admin to create Carousel slides?