2 Replies · Latest reply on Jan 4, 2018 12:35 AM by Agathe Laine

    Knowledge feedback "add a comment" not visible

      Hello,

       

       

      Although "disable commenting" is set to "false" on knowledge base and articles, text box "add a comment" is not visible.

      Link Show comments/Hide comments is visible as well as the rating and helpful option, only the text box is not available to set any comments.

      The instance is running on Jakarta

      Feedback is available on our production instance still running on Helsinki

       

       

      Would be glad if someone could help me sorting out this issue.

       

      Many thanks

      Agathe