Your enterprise needs to move faster, but lack of process and legacy tools hold you back. Everyday thousands of customer requests, IT incidents, HR cases, and security alerts are following their own paths moving back and forth between people, machines, and departments. Unstructured. Undocumented. Unimproved for years. With the ServiceNow System of Action, you can replace these unstructured work patterns of the past with intelligent and automated workflows of the future creating a smarter, more connected enterprise.
Now any employee, customer, and connected device can easily make requests on a single cloud platform. Teams working on those requests can assign and prioritize, collaborate, get down to root cause issues, and drive action. Your employees are energized, your service levels improve, and you deliver game‑changing economics.